What our Customers say...

Water Damage Testimonials

SERVPRO of Alexandria was very prompt. Their associate Chris, was very professional and communicative about what the process was, what was going to happen, and how long it was going to take. Will definitely use this business again.

SERVPRO was recommended to us by our neighbors after we had water damage in our house. Kristin, a job coordinator there, was the first person we spoke to when we called. After explaining our situation to her, she quickly started making arrangements for water mitigation to begin immediately. Kristin was on top of everything and explained the process to us very clearly so we knew what steps were being taken to save our home! She walked us through the process so we knew what work was being done, why it was being done, and worked around our schedule. Kristin even contacted recommended third party vendors, that were outside the scope of SERVPRO’s services, to set appointments up for us for their services. We could not have made it through all the loops we had to jump through with such a stressful situation if we didn’t have Kristin guiding us through it all. Kristin went above and beyond to make sure that we were totally taken care of from the very beginning to the very end. We couldn’t have asked for any better service. She is truly amazing! Thank you Kristin for all of your help, professionalism and genuine care!

I called and within 48 hours the ceiling was repaired and painted. Even though we had a kitchen renovation 4 years ago, the painter was able to match the ceiling color perfectly...and he only had a partial sample of the old color. The cost was acceptable for the quick response and assessment for what work needed to be done. I was prepared for much worse.

Sprinkler Pipe burst and SERVPRO was recommended by our Insurance Adjuster.

We remolded our house and discovered Mold. Unfortunately, it is was not covered by our Home Owner Insurance policy but SERVPRO worked with us to resolve the Mold issue. Our house is finally back together and we are living in a Mold Free home. Thank you SERVPRO!

Great work. Fast and professional.

We used another restoration service prior to contacting SERVPRO of Rose Hill/Huntington/Fort Hunt and they let us down. Thanks for the terrific job you did to fix what they couldn’t!

I thought that SERVPRO of Rose Hill/Huntington/Fort Hunt was very good. Their uniforms speak volumes about professionalism, and I trusted them to perform my services.

I felt very comfortable letting SERVPRO of Rose Hill/Huntington/Fort Hunt come into my home, and they did a wonderful job.